Consultants are expensive (but worth it!) so before you call please
check the following:
1 Are all the cords and cables plugged in? I firmly believe that there is
some sort of evil spirit who lives in power cords and cables and
randomly loosens them.
2. Be sure your operating system and programs are licensed. No
reputable consultant is going to fix stolen property.
3. Sometimes (often) a restart will fix a seemingly intractable problem.
Try it first. There are two types of restart, a warm boot and a cold boot.
A warm restart is done by using the Restart command, a cold restart is
done by physically turning off the power to the machine, waiting 30
seconds, then turning the power back on.
4. Read the documentation. Sometimes it helps, sometimes it's
gibberish, sometimes it's written by people who have never seen the
software, but it's always cheaper than having me read it.
Here are some sites I find useful, some for tech support, some for fun.
www.techrepublic.com www. slashdot.com